Evaluating the Behaviour Support Profile tool

Why do we need this project? 

Since the implementation of the Behaviour Support Profile (BSP) at The Royal Children’s Hospital (RCH) in 2019, several minor adaptations/improvements have been made to the tool based on informal user feedback and optimisation requests. However, the BSP has not been formally evaluated. 

This project will assess the use of the BSP since its introduction, evaluate its effectiveness and acceptability and recommend opportunities for improvement and optimisation. 

The BSP is a documentation tool for the non-medical needs of patients, including their communication preferences/abilities, sensory needs, behaviours of concerns and triggers to name a few.  

It can be used for any patient with any diagnosis but is aimed specifically at young people with communication difficulties, behaviours of concern or severe anxiety. The tool empowers families and patients to have their voices heard and their preferences for care formally acknowledged and documented. 


Our aim is to evaluate the effectiveness, usability and acceptability of the BSP and utilise data and feedback from staff and families to understand user experience to optimise the BSP tool. 

Our objectives are to: 

  • identify potential changes and improvements to the BSP tool  
  • identify ways to increase the number of staff who use the BSP tool in routine care 
  • increase user satisfaction with the BSP tool 

Acknowledgement of Country

Australian Aboriginal Flag
Progress Pride Flag
Torres Strait Islander Flag

At Mental Health Central we acknowledge the traditional custodians of the land on which we live, gather and work. We recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.

We acknowledge all people with a lived or living experience of mental ill-health and recovery. At the Campus, we particularly acknowledge children, young people, families, carers, and supporters. We recognise their vital contribution and value the courage of those who share this unique perspective for the purpose of learning and growing together to achieve better outcomes for the Campus, staff, sector, and all people of lived experience.

Proudly supported by the Royal Children’s Hospital Foundation