Evaluation of the Behaviour Support Profile
We are working to empower staff to deliver trauma-informed preventative care (TIPC).
People respond to stress or unfamiliar environments in many different ways. These responses, often shaped by past experiences, can be misunderstood or misinterpreted as behaviours of concern. At The Royal Children's Hospital, a key TIPC tool is the Behaviour Support Profile (BSP).
The BSP is a digital tool in the Electronic Medical Record (EMR) documents and addresses the non-medical needs of patients, such as communication preferences, sensory sensitivities, and coping strategies.
The BSP helps staff tailor care to each patient, reducing distress and enhancing their sense of safety and wellbeing. It embodies the practical application of TIPC, supporting our broader objective of transforming how we understand and respond to the needs of children and young people.
We have evaluated the BSP's effectiveness, usability, and impact on improving hospital experiences for children, young people, families, and staff. Our findings highlight the BSP’s potential for broader application and the need for improved accessibility, awareness, and training to maximise its benefits across the hospital.
We have developed a full and summary report of the evaluation:
- The Behaviour Support Profile Evaluation Report 2025
- The Behaviour Support Profile Evaluation Summary 2025
Acknowledgement of Country

At Mental Health Central we acknowledge the traditional custodians of the land on which we live, gather and work. We recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.